Service Standards

  • Ethics of Automotive Repair in Bend
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Oct 05, 2011
  • What Bend Automotive Service Consumers Should Know
    There are some things drivers should know about Bend car service and repair. First and foremost, Tune In And Tune Up! cares about you and your family's safety. And we really appreciate your business...
    Published on: Jan 17, 2012
  • Questions to Ask Your Bend Service Advisor
    We find that a lot of Bend drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are ve...
    Published on: Oct 16, 2012
  • Bend Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Tune In And Tune Up! is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems....
    Published on: Oct 31, 2012
  • Service Center Standard and Procedures
    All Oregon pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not...
    Published on: Aug 01, 2013
  • Arrive Alive in Bend
    We've all seen drivers do crazy things while driving to or from Bend. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enor...
    Published on: Jul 08, 2014
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Bend, Oregon, who need answers about diagnostic services. They want to know what diagnostics are, what'...
    Published on: Jan 23, 2015
  • On Board Diagnostics for Bend Motorists
    Some Bend vehicle owners wonder why Tune In And Tune Up! and other Bend auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tune In And Tune Up! for a tricky au...
    Published on: Jul 05, 2016
  • How Does Tune In And Tune Up! Know What to Recommend?
    When you drop your vehicle off at Tune In And Tune Up! in Bend, they don't just poke around under your hood looking for stuff to do. Tune In And Tune Up! professionals have lists and procedures t...
    Published on: Aug 23, 2016
  • Speak Up: Talking with Your Tune In And Tune Up! Service Advisor
    About 80% of the vehicles on Bend roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing ...
    Published on: Apr 24, 2017
  • What Bend Customers like About Us at Tune In And Tune Up!
    A big part of the service we provide at Tune In And Tune Up! for our Bend customers is education. We want you to feel confident with your service decisions. And we're always open to questions fr...
    Published on: May 07, 2017
  • What You Need to Know from Your Tune In And Tune Up! Service Advisor
    Bend drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge...
    Published on: Feb 05, 2018